Overview
Real Turkish Kebabs is a popular fast-casual restaurant in Weston-super-Mare known for authentic Turkish kebabs, grilled meats, and takeaway-friendly meals. The brand wanted a modern digital presence that communicates speed, flavour, and authenticity.
The Challenge
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Third party platform e.g UberEats, JustEats webpage that didn’t reflect the vibrancy or authenticity of Turkish cuisine.
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No proper display of menu categories, making online browsing difficult.
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The old UI lacked visual appeal and clear structure.
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Poor mobile experience impacting online orders and foot traffic.
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Inconsistent styling between digital, social, and print assets.
- Less order and late food delivery to customers resulting in loss.
The Solutions
Brand Visual Direction
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Introduced bold colors, modern fonts, and Turkish-inspired graphic elements.
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Ensured a lively, appetizing look that reflects the brand’s cuisine.
Complete Website & Mobile App Redesign
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Organized menu sections (kebabs, wraps, grills, sides, beverages) for easy navigation.
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Designed a fast, intuitive, mobile-first layout optimized for customers ordering on the go.
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Developed a mobile app with integrated QR code ordering for seamless in-restaurant and takeaway experiences.
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Highlighted popular dishes with strong visuals and appetizing imagery.
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Integrated online ordering across website and app for convenience.
Order Journey Improvements
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Strategically placed call-to-actions for phone orders, delivery partners, takeaway information, and online orders.
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Streamlined the ordering process to make it faster and more intuitive for all customer touchpoints.
Marketing & Touchpoints
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Established a unified visual style for digital promotions, banners, social media posts, and online ordering interfaces.
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Designed physical marketing materials including fliers, banners, and stand rollups for in-store and outdoor promotion.
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Ensured consistent branding across all digital and physical touchpoints to enhance recognition and customer engagement.
The Impact
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Improved customer experience with faster navigation and appetising menu presentation.
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Increased online orders due to better mobile UX.
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Stronger brand appeal through flavour-focused visuals.
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A digital presence aligned with modern takeaway expectations.
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