How We Use Your Information
By entering into an agreement with us and in order to provide you with our services/products or to respond to any enquiries, we collect professional information (e.g., business-related data) about you and your company. This information is gathered from our website, telephone conversations, emails, mobile messaging, and other forms of written or verbal communication. For example, we may keep a record of your name, work address and associated delivery addresses, work email address, and work telephone number(s).
This Privacy Policy outlines what to expect when we collect and process your personal information. For professional personal data (e.g., business-related data), our legal basis is our legitimate interests—namely, the operation and maintenance of our website, business administration, and/or the performance of a contract between you and us. For employment-related personal data, the legal basis is also our legitimate interests—namely, the protection and assertion of legal rights, the execution of an employment contract, and compliance with fiscal and legal obligations.
We will not store any of your information outside of the European Economic Area (EEA). If we process personal data for purposes other than those initially collected, we will provide prior notice and any relevant information before such processing occurs.
All personal information is stored securely, either in hard copy invoice files or digitally within our accounting software.
Visitors to Our Website
When someone visits our website, we collect standard internet log information and details about visitor behavior patterns. This data is used to analyze website traffic and improve user experience, but it does not personally identify visitors.
We also store IP addresses of visitors for security and analytical purposes. By continuing to use our website, you consent to us collecting analytical and professional information about you and your organization as described in this policy. This data may be used for market research, marketing, sales, customer relationship management (CRM), operational, financial, and legal purposes.
Cookies
We may use cookies to log personal data or link automatically logged information to personal data, but only when necessary to improve our services or respond to queries. We do not share this information with third parties.
Your internet browser may use cookies to assign an identification to your computer. We do not store personal data in cookies unless you opt in via the “Remember Me” option. If you select this option, a cookie will allow our website to recognize you upon return.
We operate under an “implied consent” policy, assuming that you accept our cookie use unless you disable cookies in your browser settings.
Persistent Cookies for Site Analytics and Performance
-
Cookie Name: Google Analytics
-
Purpose: These cookies collect anonymous information about how visitors use our site, including the number of visitors, their origins, and the pages they visit.
-
More Information: See the Google Analytics Privacy Policy.
E-Newsletters & Marketing
Unifique occasionally sends marketing emails and e-newsletters to keep customers updated on offers and products. These emails will originate from addresses ending in @unifiquedesigns.co.uk.
We use MailChimp as a third-party service for email marketing. Emails are only sent to customers who have previously purchased from us, requested information, or subscribed to our newsletter. Customers may unsubscribe at any time via the link provided in each email.
Access to Your Personal Information
Under GDPR, you have the right to access, amend, or delete any personal data we hold. You can request this by contacting us via the website contact form or by emailing hello@unifiquedesigns.co.uk.
Email Monitoring
Any emails sent to us, including attachments, may be monitored for security reasons and policy compliance. Email filtering software may also be used. Please ensure that all emails you send comply with the law.
Payments
We use Mettle by NatWest (National Westminster Bank) as a third-party provider to process payments for our services and purchases.
Courier & Delivery Services
We use third-party providers to deliver goods. Only the necessary details are shared to fulfill the delivery service.
Your Rights
Under GDPR and the UK Data Protection Act, you have the following rights regarding your personal data:
-
The right to be informed – Why we process your data, with whom we share it, and how long we store it.
-
The right of access – To request copies of your personal data.
-
The right to rectification – To correct inaccurate or incomplete data.
-
The right to erasure – To request deletion of your data.
-
The right to restrict processing – To limit the way we use your data.
-
The right to data portability – To receive your data in a commonly used format.
-
The right to object – To challenge certain types of data processing.
-
The right not to be subject to automated decision-making – To opt out of automated profiling.
To make an enquiry regarding your personal information, you must submit a written request to our Data Protection Officer at the contact details below.
If you agree, we may process your request informally by providing necessary details over the phone. If we hold information about you, you can request corrections or exercise any of the above rights by contacting the Data Protection Officer.
Disclosure of Personal Information
We do not disclose personal data to third parties unless required by law or to prevent crime. Any third-party data sharing will be conducted in compliance with GDPR.
Links to Other Websites
This Privacy Policy does not cover external websites linked from our site. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We review this Privacy Policy regularly and may update it from time to time. Please check back periodically to stay informed.
How to Contact Us
For any privacy-related concerns or requests, you can reach our Data Protection Officer at: hello@unifiquedesigns.co.uk
Last updated March 2025